Legal
Privacy Policy
Effective: March 1, 2026 · Last updated: March 1, 2026
Overview
Aevonix respects your privacy and is committed to protecting personal information across everything we build, deploy, and operate. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and what rights you have over it.
This policy applies to Aevonix and all subsidiaries, affiliates, and legal entities operating under the Aevonix holding company, including our websites, applications, platforms, infrastructure services, advisory engagements, and any other products or services we offer now or in the future (collectively, our "Services").
By using our Services, you agree to the collection and use of information as described in this policy. If you do not agree, please discontinue use of our Services.
Who We Are
Aevonix is a technology holding company headquartered in the United States, with operations in El Salvador and the United Arab Emirates. We develop AI software, provide technology advisory services, deploy high-performance computing infrastructure, and build consumer and enterprise products.
For the purposes of applicable data protection law, Aevonix acts as a data controller with respect to personal information collected through our websites and consumer-facing products, and as a data processor where we handle personal information on behalf of enterprise or government clients under a separate agreement.
Where a specific product or service is subject to a separate privacy notice or data processing agreement, that document supplements and, where it conflicts, takes precedence over this general policy for that product or service.
Information We Collect
We collect information in three ways: information you give us directly, information we collect automatically when you use our Services, and information we receive from third parties.
Information You Provide Directly
- Identity and contact data — name, email address, phone number, company name, job title, and similar identifiers you submit through contact forms, account registration, early-access sign-ups, or direct correspondence.
- Account credentials — usernames, passwords, and authentication tokens where our products require account creation.
- Health and biometric data — where you voluntarily submit laboratory results, biomarker readings, health history, or similar information to health-related products or features we offer.
- Location data — pickup and drop-off addresses, route history, real-time location, and related geospatial data where you use our mobility or location-dependent products.
- Payment information — billing address, payment method details, and transaction records where payment is required. Full card data is handled by PCI-compliant payment processors; we do not store raw card numbers.
- Communications — the content of messages you send to us, including support requests, feedback, survey responses, and meeting notes from advisory engagements.
- Professional and organizational data — information provided in the course of enterprise or government advisory engagements, including organizational structure, project scope, policy documents, and other materials shared under a client relationship.
- User-generated content — any data, files, configurations, or inputs you submit to or through our platforms or tools.
Information We Collect Automatically
- Usage data — pages visited, features used, actions taken, time spent, and clickstream data within our Services.
- Device and technical data — IP address, browser type and version, operating system, device identifiers, screen resolution, language preferences, and referring URLs.
- Log data — server logs recording requests, errors, and system events generated when you interact with our infrastructure or APIs.
- Cookies and similar technologies — see the Cookies and Tracking section below.
- Inference data — information we derive or infer about you based on other data we hold, such as likely interests, preferences, or usage patterns.
Information We Receive from Third Parties
- Analytics and performance providers that help us understand how our Services are used.
- Identity verification and fraud prevention services.
- Payment processors and financial services providers.
- Partners, resellers, or referral sources who refer you to our Services.
- Publicly available sources, such as professional directories, government registries, or open datasets, where relevant to our business operations.
How We Use Information
We use personal information only for the purposes described below. We will not use your personal information in a way that is incompatible with the purpose for which it was collected without your consent or another lawful basis.
- Providing and improving our Services — operating, maintaining, personalizing, and enhancing our products, platforms, infrastructure, and advisory services.
- Account management — creating and managing user accounts, authenticating users, and processing account-related requests.
- Communications — responding to inquiries, sending service notifications, providing technical support, and delivering transactional emails required for the Services to function.
- Marketing and product updates — notifying interested parties about product launches, waitlist status, company news, or relevant research, where you have opted in or where a legitimate interest applies. You may opt out at any time.
- AI and machine learning — where explicitly disclosed and permitted, using data to train, evaluate, or improve AI models, automated systems, or intelligent features. We will not use personal health or location data to train general-purpose models without explicit, informed consent.
- Analytics and research — understanding how our Services are used, measuring performance, identifying trends, and informing product development decisions.
- Safety, security, and fraud prevention — detecting, investigating, and preventing unauthorized access, fraudulent activity, abuse, or violations of our terms.
- Legal compliance — complying with applicable laws, regulations, court orders, government requests, and professional obligations.
- Business operations — carrying out ordinary business functions including contracting, invoicing, record-keeping, auditing, and corporate governance.
Legal Basis for Processing (EEA, UK, and Similar Jurisdictions)
Where data protection law requires a legal basis for processing, we rely on the following, depending on the context:
- Contract — processing necessary to perform or prepare a contract with you.
- Legitimate interests — processing necessary for our legitimate business interests, such as security, fraud prevention, analytics, and direct marketing to existing contacts, balanced against your rights.
- Consent — processing based on your explicit, informed, and freely given consent, which you may withdraw at any time without penalty.
- Legal obligation — processing required to comply with applicable law or regulatory obligations.
International Data Transfers
Aevonix operates in the United States, El Salvador, and the United Arab Emirates, and we engage service providers located in various countries. Your personal information may be transferred to, stored, and processed in countries other than your own, which may have data protection laws that differ from those in your jurisdiction.
When we transfer personal data from the European Economic Area, United Kingdom, or Switzerland to countries not recognized as providing an adequate level of protection, we implement appropriate safeguards such as Standard Contractual Clauses approved by the European Commission, binding corporate rules, or other mechanisms permitted under applicable law.
When we transfer personal data across borders in other jurisdictions, we take steps appropriate under local law to ensure that transferred data receives an equivalent level of protection.
Sensitive Data
Certain categories of personal information carry heightened sensitivity and receive additional protections under our practices and applicable law. These include:
Health and Biometric Data
Where our products or features involve health-related information — including laboratory results, biomarkers, medical history, physiological measurements, or wellness data — we treat such data as sensitive and apply additional safeguards:
- We collect health data only with your explicit consent and only to provide the health-related Service you have requested.
- We do not use health data for advertising, profiling unrelated to the health service, or general-purpose AI model training without separate explicit consent.
- Health data is encrypted at rest and in transit. Access is restricted on a strict need-to-know basis.
- We do not sell health data under any circumstances.
- Where applicable, we comply with health data regulations including HIPAA (where we operate as a covered entity or business associate), the UAE Health Data Law, and equivalent frameworks in other jurisdictions.
Precise Location Data
Where our products or features depend on real-time or historical location information — including for transportation, navigation, or geospatial services — we apply the following practices:
- We collect precise location only while you are actively using a location-dependent feature, or with your explicit background location consent where the Service requires it.
- You may revoke location permissions at any time through your device settings, which will limit certain features but will not otherwise affect your access to non-location-dependent Services.
- We do not sell precise location data or use it to build location-based advertising profiles.
- Historical trip data is retained only as long as necessary for the stated purpose (service provision, safety, dispute resolution) and is then aggregated or deleted.
Government and National Security Contexts
Where we provide services to government entities, we may handle information subject to government classification, national security frameworks, or regulated data handling requirements. Such engagements are governed by separate agreements that incorporate applicable legal requirements. We do not use data received in a government engagement for commercial product development without explicit authorization.
AI and Automated Processing
Our core business involves the development and deployment of AI systems. We are transparent about how personal data interacts with AI features in our products:
- AI-powered features — many of our products use AI models to analyze data and generate outputs (e.g., biomarker pattern recognition, intelligent workflow automation, model monitoring). These features operate on data you provide to receive the Service.
- Model training — we will not use your personal data to train AI models except where (a) the data is aggregated and de-identified such that it cannot reasonably be re-linked to you, (b) you have provided explicit opt-in consent, or (c) we are legally permitted to do so and have disclosed this clearly.
- Automated decisions with legal or significant effects — where any of our Services make automated decisions that produce legal effects or similarly significant consequences for you, we will disclose this clearly in the relevant product documentation and provide a means to request human review.
- Client AI deployments — where we develop or deploy AI systems on behalf of enterprise or government clients, the use of personal data within those systems is governed by our agreement with the client and their applicable data governance policies.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes for which it was collected, to provide our Services, to comply with legal obligations, to resolve disputes, and to enforce our agreements.
Retention periods vary by data type and the nature of our relationship with you:
- Active account data — retained for the duration of your account and a reasonable period thereafter to allow for account recovery and to comply with legal obligations.
- Marketing contact data (waitlists, early access) — retained until you opt out or request deletion, whichever comes first.
- Health data — retained only as long as you maintain an active account for the relevant health service, or as required by applicable health regulations, and deleted promptly upon account closure or valid deletion request.
- Location and trip data — retained for the period necessary for operational and safety purposes, then aggregated or deleted.
- Financial records — retained for the period required by applicable tax and accounting laws (typically 5 to 7 years).
- Server and system logs — retained for security and diagnostic purposes for a limited period, typically no more than 90 days unless a security incident warrants longer retention.
- Enterprise and advisory engagement records — retained in accordance with our contractual obligations and applicable professional standards.
When data is no longer needed, we securely delete or anonymize it. Anonymized data, which can no longer be linked to you, may be retained indefinitely for analytical and research purposes.
Your Rights
Depending on where you are located, you may have rights under applicable data protection law regarding your personal information. We honor these rights across all jurisdictions where they apply, and we extend equivalent rights to users in jurisdictions where they are not legally mandated as a matter of policy.
- Access — request a copy of the personal information we hold about you.
- Correction — request that inaccurate or incomplete information be corrected.
- Deletion — request that we delete your personal information, subject to legal retention obligations and legitimate operational needs.
- Portability — request your data in a structured, machine-readable format where technically feasible.
- Restriction of processing — request that we limit how we process your data in certain circumstances.
- Objection — object to processing based on legitimate interests or for direct marketing purposes.
- Withdraw consent — where processing is based on consent, withdraw that consent at any time without affecting the lawfulness of prior processing.
- Opt out of sale or sharing — if applicable under laws like the CCPA/CPRA, opt out of the sale or sharing of your personal information. Note: we do not sell personal information.
- Non-discrimination — we will not discriminate against you for exercising any of your privacy rights.
To exercise any of these rights, contact us at privacy@aevonix.com. We will respond within the timeframe required by applicable law (typically 30 days, with an extension of up to 60 additional days for complex requests). We may need to verify your identity before processing your request.
California Residents (CCPA/CPRA)
California residents have additional rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act. In the preceding 12 months, we have not sold personal information and have not shared personal information for cross-context behavioral advertising. You may designate an authorized agent to submit requests on your behalf. To do so, provide written authorization signed by you along with the agent's request.
EEA, UK, and Switzerland (GDPR and UK GDPR)
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have rights under the GDPR (or UK GDPR) as described above. You also have the right to lodge a complaint with your local supervisory authority if you believe we have not handled your data in accordance with applicable law. We encourage you to contact us first so we can address your concern directly.
UAE Residents (PDPL)
Residents of the United Arab Emirates have rights under Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL), including rights of access, correction, and erasure, and the right to withdraw consent. Requests may be directed to privacy@aevonix.com.
Children's Privacy
Our Services are not directed to individuals under the age of 13, or under the applicable age of digital consent in your jurisdiction (which may be up to 16 in certain EEA member states). We do not knowingly collect personal information from children.
If we learn that we have collected personal information from a child without verified parental consent, we will delete it promptly. If you believe a child has provided us with personal information, contact us at privacy@aevonix.com.
Where specific products or services are designed for contexts that may involve minors (such as educational programs or family-facing features), those products will include appropriate age verification, parental consent mechanisms, and supplemental privacy notices consistent with applicable law.
Security
We implement administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, and destruction. Our security practices reflect the sensitivity of the data we handle and the nature of our business as an AI infrastructure and software company.
- Encryption in transit (TLS) and at rest for stored personal data.
- Access controls, authentication, and authorization enforced on a least-privilege basis.
- Regular security assessments and vulnerability management.
- Internal policies and training on data handling and incident response.
- Data minimization: we collect only what is necessary for the stated purpose.
No system is perfectly secure. If you believe a security incident has affected your data, contact us immediately at privacy@aevonix.com. Where required by applicable law, we will notify affected individuals and relevant authorities of a data breach within the required timeframe.
Third-Party Links
Our Services may contain links to third-party websites, platforms, or services that we do not control. This policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access through our Services.
Our inclusion of a link does not imply endorsement of a third-party's privacy practices.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. For material changes, we will provide a more prominent notice, such as an email notification (if we have your email address) or a notice on the relevant Service.
Your continued use of our Services after a policy update constitutes your acceptance of the revised policy. If you do not agree to the updated policy, you should discontinue use of the affected Service and contact us to request deletion of your data.
Contact Us
For questions, concerns, or requests relating to this Privacy Policy or our data practices, contact us at:
We aim to respond to all privacy inquiries within 5 business days and to complete rights requests within the timeframe required by applicable law.
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